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Captcha on WAN - User portal

GonFreecs

Hi,

 

After the update on kb 135412, sophos forcefully enable captcha on WAN for user portal. Is there a way to disable this?

 

TIA



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Parents
  • 0

    Hi,
    I have already opened a ticket to the captcha at Sophos. We also have problems because the capcha must also be used in the VPN. The monitoring of the firewalls is not able to connect to the web interface and query the status there.

    The response from support was unfortunately not very pleasant.

    "Your time is valuable to us. Request you to please provide me with the following information, so that we can provide you the solution at the earliest.

    The Captcha you are getting is not removable.
    As of now there is no work around as this is only for your betterment of authentication.
    Please let us know if we have answered your queries properly and can able to close the case. "

    Why it should also be necessary to enter a captcha via VPN is not clear to me either. Users who access the web interface via VPN are usually trusted.

     

    Edit:
    Sophos RED Connection seems to be allowed without Captcha. 

Reply
  • 0

    Hi,
    I have already opened a ticket to the captcha at Sophos. We also have problems because the capcha must also be used in the VPN. The monitoring of the firewalls is not able to connect to the web interface and query the status there.

    The response from support was unfortunately not very pleasant.

    "Your time is valuable to us. Request you to please provide me with the following information, so that we can provide you the solution at the earliest.

    The Captcha you are getting is not removable.
    As of now there is no work around as this is only for your betterment of authentication.
    Please let us know if we have answered your queries properly and can able to close the case. "

    Why it should also be necessary to enter a captcha via VPN is not clear to me either. Users who access the web interface via VPN are usually trusted.

     

    Edit:
    Sophos RED Connection seems to be allowed without Captcha. 

Children
  • 0 in reply to LKramer

    This is not acceptable at all! It even contradicts what they wrote themselves on the knowledgebase, claiming the captcha will only be displayed on the WAN zone, while it's clearly not. As you already pointed out, it's completely senseless to display a captcha to VPN users that are commonly trusted anyway.