Does V18 still not know how to white list an IP range in the e-mail protection module? This is a major problem for us.
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Hi MOLD RITE
Could you please let us know your issue in detail? It would help us to assist you better. Please share details and screenshot of configuration
Regards,
Keyur
Community Support Engineer | Sophos Support
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I didn't think a screen shot would be necessary, because this was a known feature gap in version 17. to recap: when creating an exception rule in the e-mail protection (anti-spam) module of exemptions form various tests, I can specify a list of domains / email address to whitelist ("*@example.com" or "John.Doe@gmail.com"). Or I can specify a list of host definitions to exempt (or "white list") from the tests. However, I cannot specify a network or range of addresses.
For example, I have been asked to whitelist IP range 209.112.104.1 through 209.112.104.254. This SHOULD be as simple as created a network definition of 209.112.104.0/24, then whitelisting it; nearly every other anti-spam tool on the planet has that ability. Instead, I have to create 253 individual Host IP definitions and add them individually.
I didn't think a screen shot would be necessary, because this was a known feature gap in version 17. to recap: when creating an exception rule in the e-mail protection (anti-spam) module of exemptions form various tests, I can specify a list of domains / email address to whitelist ("*@example.com" or "John.Doe@gmail.com"). Or I can specify a list of host definitions to exempt (or "white list") from the tests. However, I cannot specify a network or range of addresses.
For example, I have been asked to whitelist IP range 209.112.104.1 through 209.112.104.254. This SHOULD be as simple as created a network definition of 209.112.104.0/24, then whitelisting it; nearly every other anti-spam tool on the planet has that ability. Instead, I have to create 253 individual Host IP definitions and add them individually.
Hi MOLD RITE
Please allow me some time to get this check and I will update you further.
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi MOLD RITE
Unfortunately, the requested feature is not available as of now and single IP host/Domain would be available to add, I would request you to upvote the feature request - https://ideas.sophos.com/forums/330219-xg-firewall/suggestions/37577497-exclude-networks-in-smtp-source-exceptions
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link