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I lose internet connection when using Sophos Connect on mac

I am using version 1.4.634.1015 of sophos connect on a MacBookPro and a MacBookAir with macOS mojave. when i connect to the VPN i lose internet connection and when i disconnect, internet works again. On Windows clients, the connection works as expected. How can i solve this?

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0 Keyur over 5 years ago

Hi Mike Miller Barnes

There is an option called Tunnel All in the Sophos Connect Admin tool.

If the option is enabled then all traffic generated from the user system will pass through the firewall and you required VPN to WAN firewall rule for users to access the Internet

If the option is disabled the user will be able to access the local resources behind the firewall and the Internet will work through user's local gateway.

Regards,

Keyur
Community Support Engineer | Sophos Support
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