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SFOS 18.0.0 GA-Build354 Extremely slow throughput - XG Home - Physical Box

Daniel Bingham

Hi,

 

I am running Sophos Home XG on a Shuttle PC with 2X GbE port (Intel i211) NIC's on the board.

 

I am experiencing extremely bad throughput.

 

I am in Australia - NBN FTTP connected via PPPoE with Internode.

So, running 17.5 MR10, no issue whatsoever.

 

Now SFOS 18.0.0 GA-Build354 it is terrible.

 

I have:

  • Messed with the Port 2 MTU - Originally set at 1500, I seem to be getting the best speed with 1425
  • Opened the Firewall rule and disabled:
    • Block QUIC
    • Apply Web Based Traffic Shaping (wasn't on anyway)
    • Scan HTTP and decrypted HTTPS
    • Scan FTP for malware
    • Use web proxy instead of DPI engine (wasn't checked)
    • Decrypt HTTPS during web proxy filtering
  • No IPS set

Here is a screenshot with these settings

 

Now, if I go to my NTD and plug my device directly in and setup a PPPoE connection here is what I get:

 

I have rebooted, hard coded speeds on the Port 2 port (100mb Full) as with V18, auto detect fails and hard coding 1000mb also fails - Thanks rfcat_vk for helping with that at this post



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  • 0

    Hi Daniel,

    if you open the diagnostics and look at the interface reports are you seeing large number of errors on any interface?

    Which site are you using for the speediest, I found the Telstra sites fail in the upload, the internode worked both ways.

    Ian

  • 0 in reply to rfcat_vk

    rfcat_vk said:
    if you open the diagnostics and look at the interface reports are you seeing large number of errors on any interface?

     

    Further to my last, I think this is what you're after

     

     

     

    And via advance shell:

    Port2            Zonetype:WAN  MAC Address:80:EE:73:9D:08:FB  MTU:1425
                     IPv6 Addr(s): fe80::82ee:73ff:fe9d:8fb/64 (link-local)
                     Speed:100Mb/s Full Duplex  
                     UP BROADCAST RUNNING MULTICAST
                     RX State: packets:5556684 bytes:7462034286 (6.9 GiB)
                               errors:0 dropped:0 overruns:0 frame:0
                     TX State: packets:4418830 bytes:701010452 (668.5 MiB)
                               errors:0 dropped:0 overruns:0 carrier:0

  • 0 in reply to Daniel Bingham

    Hi Daniel,

    your NTD interface should be running at 1gb/s not 100mb/s.

    Options are

    1/. faulty cable

    2/. faulty NTD

    3/. configured incorrectly

     

    Ian

  • 0 in reply to rfcat_vk

    rfcat_vk said:
    our NTD interface should be running at 1gb/s not 100mb/s

    It only runs at 100mb with V18.

    V17.5 1gb

    Directly plugged into my PC 1gb

     

    It seems that V18 is way to premature for me.

     

    I am rebuilding and going back to 17.5 MR10

  • 0 in reply to Daniel Bingham

    Hi Daniel,

    before you install mr-10 would please try ann experiment for me, if you have a small 1gb/s switch put it between your XG and the NTD.

    Ian

  • 0 in reply to rfcat_vk

    Sorry Ian, too late. I have flashed the machine.

     

    Now I have the dreaded

    Operation failed. Please upgrade IPS and application signatures to latest version for this restore

     

    So now trying to "Import" my settings rather than restore from backup ‍♂️

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