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Sophos XG Firewall Reports are empty

Muhammad Naeem

Dear All,

Please find attached picture which does not show current internet usage reports, when i click on reports it shows everything is empty. i faced this issue and i restart the firewall and issue resolved but after few days now i am facing same reports issue. I can not see Sophos reports of March 2020. 

Please guide me how can i resolve this issue. 

 

 



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  • 0

    Could be the report partition is > 80% full, try manually purging old data - that's under Reports > Reports settings > Manual Purge. It normally takes till the next day for the reporting to recover. There's a Knowledgebase article about this if I recall correctly.

     

    Regards

  • 0 in reply to carbon15

    Hi,

    Some parts of my reports are empty today and the report partition is at 10%, so that might not be the answer.

    Ian

    Update:- now checking the online GUI reports and everything is empty. So something broke it and I have not made any changes the XG configuration today.

    Ian

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  • 0 in reply to carbon15

    Hi,

    Some parts of my reports are empty today and the report partition is at 10%, so that might not be the answer.

    Ian

    Update:- now checking the online GUI reports and everything is empty. So something broke it and I have not made any changes the XG configuration today.

    Ian

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