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Aircard 313U showing up as a "USB Mass Storage Device"

Rudolf Spoerer

I know this may not go anywhere, but I just finished transitioning to XG from UTM 9 and tried once more to get a Sierra Wireless 313U Aircard working. Now, with UTM 9 it did recognize it but I could not get it to work and eventually put it aside.

So, after seeing this entry in the USB compatibility list, I thought I would give it another try:

 

Sierra Wireless AC313U AT&T US LTE CAT3 1199:0fff 0f3d:68aa Possible

 

So after plugging it into the system, I then see the following in the admin screen:

 

Ok, not sure why that happened, but I do know there is a small amount of space on the Aircard that holds clients for people to install in order to use it, so I think XG is only seeing that mass storage device and not the modem itself which appears as a separate USB device

Now the odd thing, I have seen a community post of someone getting the Aircard 340U working but then the compatibility list shows it as follows:

Sierra Wireless AC340U AT&T US LTE CAT3 1199:0fff 1199:9051 Not compatible

So, I'm at a loss of what to do. At the moment, I can get a 340U for pretty cheap so I am inclined to go that direction and chuck the 313U out the window. If anyone has any steps that can get this to work, I would love to try them out.

 

Thank you in advance!

 

 



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  • 0

    Hi  

    Did you try with all the available USB ports on the XG firewall and getting the same detection as "Mass Storage"?

  • 0 in reply to Keyur

    Keyur said:

    Hi  

    Did you try with all the available USB ports on the XG firewall and getting the same detection as "Mass Storage"?

     

     

    Yes, I moved it to other ports and I am getting the same result, unfortunately.

     

    I took the plunge and ordered an Aircard 340U on the cheap to see if I get better luck as the other community poster had in getting it to work. I would still like to see if I can get the 313U working but so far it's not looking good.

     

    Any other things I could try?

     

    Thanks in advance!

Reply
  • 0 in reply to Keyur

    Keyur said:

    Hi  

    Did you try with all the available USB ports on the XG firewall and getting the same detection as "Mass Storage"?

     

     

    Yes, I moved it to other ports and I am getting the same result, unfortunately.

     

    I took the plunge and ordered an Aircard 340U on the cheap to see if I get better luck as the other community poster had in getting it to work. I would still like to see if I can get the 313U working but so far it's not looking good.

     

    Any other things I could try?

     

    Thanks in advance!

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