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Operation failed. Please upgrade IPS and application signatures to latest version for this restore

Emjay

Got a RMA replacement of XG750.  Trying to restore from previous device to the new device but the restore keeps failing (Operation failed. Please upgrade IPS and application signatures to latest version for this restore). All update patterns are up to date and even higher than the device the backup came from.  Been trying for the last 5 hours keep getting same error, 

 

 



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    That's because this is not a good restore process or dev team. There is no way you should have to match those versions. It should either disregard those in question or download what is needed. You cant tell what is needed because you cant be sure what was on the device at time of crash. Even a moron understands this but no one at Sophos will ever get it. The restores are unreliable and fail almost every time. If it takes you 5 hours to restore that means the restore process itself is trash.

    No matter how may times this is brought up its ignored but that is the Sophos way. Hoe can you have a firewall business where the restores do not work? Shouldnt that be the most important aspect of the business?

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  • 0

    That's because this is not a good restore process or dev team. There is no way you should have to match those versions. It should either disregard those in question or download what is needed. You cant tell what is needed because you cant be sure what was on the device at time of crash. Even a moron understands this but no one at Sophos will ever get it. The restores are unreliable and fail almost every time. If it takes you 5 hours to restore that means the restore process itself is trash.

    No matter how may times this is brought up its ignored but that is the Sophos way. Hoe can you have a firewall business where the restores do not work? Shouldnt that be the most important aspect of the business?

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