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Issues with upgrading to new firmware on XG 230's.

Breakingcustom

I'm consistently getting "New firmware could not be uploaded. Please refer to online help for possible reasons" when I try upgrading some XG 230's.  I've ran into this issue as well lately on some other XG devices.

Where can I find in the logs the reason why it's failing?



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    Breakingcustom,

    go to advanced shell via ssh connection, option 5 and then option 3 and write the command:

    tail -f /log/u2d.log

    tail -f /log/applog.log

    (Use 2 ssh connection)

    and then click on check new firmware on XG UI.

    You should see the issue from one of the tail command.

    Regards

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  • 0

    Breakingcustom,

    go to advanced shell via ssh connection, option 5 and then option 3 and write the command:

    tail -f /log/u2d.log

    tail -f /log/applog.log

    (Use 2 ssh connection)

    and then click on check new firmware on XG UI.

    You should see the issue from one of the tail command.

    Regards

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