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after upgrading to SFOS 17.5.9 MR-9 causing random reboot?

Morris

Hello All,

After upgrading to SFOS 17.5.9 MR-9 causing random reboot?

Is this issue is related to firmware upgrade?



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  • +1

    Hi  

    An update to MR9 should not be causing random reboots.

    Please open a support case so that support can review the syslog.log file.

    It will be helpful to Support if you can include a console dump of the XG when this happens.  Most of the time, out of memory related event do not write anything to the syslog file but it does to the standard out which would be the COM port/VGA port.

    Thanks!

Reply
  • +1

    Hi  

    An update to MR9 should not be causing random reboots.

    Please open a support case so that support can review the syslog.log file.

    It will be helpful to Support if you can include a console dump of the XG when this happens.  Most of the time, out of memory related event do not write anything to the syslog file but it does to the standard out which would be the COM port/VGA port.

    Thanks!

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