Convert XG Home to Fully licensed appliance

Hi,

You would have to buy a new licence and perform a fresh installation. But having said that I think you can purchase a sandstorm licence.

Hopefully one of the sales staff will assist.

Ian

Ian,

Thanks for your reply. I was told once that XG Home users would not be able to purchase a Sandstorm license. Can someone confirm if that even is a possibility?

Charles

Hi Charles,

that was also my understanding, but things change and if we don't ask we will never know.

Ian

Hi Wilk4013,

We don't support a transition from an XG Home license to any form of purchased license. So if you want Sandstorm you would need to purchased a Base license of the appropriate size (e.g. SW/Virtual Appliance Base License - UP TO 2 CORES & 4GB RAM or UP to 4 CORE & 6GB RAM) and Sandstorm for the same size, plus any other subscriptions you wanted. In addition, you would of course, need to back up your config, re-install using the new serial number, restore from backup.

Regards

Paul

Hi Wilk4013,

We don't support a transition from an XG Home license to any form of purchased license. So if you want Sandstorm you would need to purchased a Base license of the appropriate size (e.g. SW/Virtual Appliance Base License - UP TO 2 CORES & 4GB RAM or UP to 4 CORE & 6GB RAM) and Sandstorm for the same size, plus any other subscriptions you wanted. In addition, you would of course, need to back up your config, re-install using the new serial number, restore from backup.

Regards

Paul

Paul,

Thank you. I will price it out

Charles