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Multiple Red15s to XG

JPC

I have never seen this happen before and wonder if anyone would have any suggestions.

We have 6 Red15w devices deployed (and connected to our XGs) and had planned many more. We create our network setup and deploy the device without issue.

However, any subsequent changes to any one of the already deployed Reds cause them all to reboot/restart/reconnect.

I have reached out to support and they have not gotten back to me yet. So, I am looking for any suggestions on where to check or what might be causing this to happen.

 

Thanks!



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  • FormerMember
    +1 FormerMember

    Hi JPC, 

    There is workaround provided for this issue and it is to use unified firmware. In order to change RED firmware to unified navigate to System service > RED > RED beta firmware and enable it. This issue seems to be resolved with use of RED unified firmware. 

    Thanks,

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  • FormerMember
    +1 FormerMember

    Hi JPC, 

    There is workaround provided for this issue and it is to use unified firmware. In order to change RED firmware to unified navigate to System service > RED > RED beta firmware and enable it. This issue seems to be resolved with use of RED unified firmware. 

    Thanks,

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