Multiple Red15s to XG

We get the same and we only have 2 Red devices connected, change one and the other reloads its config.  

Very odd behaviour.

I would say, you include them anywhere all together to the configuration, so XG has to reload all REDs to get a proper configuration to all REDs. 

Could you observe the RED.log on XG, in Case you change something? Will the RED service on XG reload or the RED itself because new configuration arrives? 

Could you show us a example RED config as Screenshot? 

I have tested further.

I have deleted and re-added the Reds. Changed network settings. Changed DHCP settings. Split/Unsplit the network. Disabled/enabled compression.

Added, removed, changed WIFI settings. Created separate SSIDs (to see if sharing SSIDs/networks might be the cause.

All changes in these two areas cause all Reds (both wired connection and WIFI) to go offline and restart though only one is edited.

My past experience with these has always allowed me to add/change as need without bouncing all other devices (SG for sure).

Luca they have an issue with the configuration inside red config that only support can fix. This is clear from beginning. Help them to accelerate the process with support to fix the issue. Thanks

Just to be sure: You have only RED15w and all uses the same network (SSID)? 

So if you change something on the RED15w (no matter which change) all reds reboot? 

I would assume, if you change something on the SSID, this would be normal (because all REDS have to reload the wireless config). 

LuCar Toni, 

you reply does not have any sense. If the user created a ticket with the support, this latter had checked your thoughts at the first instance. Please read carefully before replying.

Thanks

Why not? 

Having two REDs15w with same SSID and changing this SSID (For example the configuration of MHz) would lead to a reboot of both REDs?

LuCar Toni,

I hope and I really presume that the support checked this already.

LuCar Toni,

I hope and I really presume that the support checked this already.

Still waiting.

With our without SSID spread through the Red 15w (as I have found that standard split does not all the wireless in the red to work correctly) they will all restart.

Basically, after saving any configuration change to one Red, they will all bounce.

So, yes, I have given support full access to the devices, provided them with screenshots of them all going down, and email alerts indicating the Red is offline.

However, there has been no progress to date.

Hi JPC 

This is a confirmed issue.  Unfortunately development wont be fixing this as moving to "Unified Firmware" option in the RED settings, will fix the issue.

If there are more cases for this that come to support, then they may look at fixing the older code.

Any other people having the same issue, please log a case and reference this tracking number: NC-51090

Thanks!