Problems with external mail configuration office notifications 365

Question

Dear We have problems to be able to configure the notifications through office365 as smtp, does not allow connection with the server, this to be able to register the notifications in the XG Shopos firewall. Data referred to as smtp : smtp.office365.com port 587 With a valid exchange account. Any information where to get that information ? 
 Thanking the management 
 atte. Victor Ulloa

Keyur · Answer

Hi Informatica Empresas Otero 
 Welcome to the Sophos Community. 
 Mail notification is not working with the Sophos XG and it is a known issue reported under NC-6281 & NC-9106. As of now, the XG only supports AUTH plain for authentication. For more info, you may refer to the community threads. https://community.sophos.com/products/xg-firewall/f/email-protection/109941/sophos-xg-unable-to-send-email-notifications-with-outlook-com-smtp-smtp-mail-outlook-com https://community.sophos.com/products/xg-firewall/f/authentication/91328/xg-not-sending-emails-using-office-365