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Users to Access External VPN

All,

I'm using a SOPHOS XG as my firewall and I have a few users who are working as contractor to one of our customer.

As part of the requirement, the users need to connect to the customer's VPN to update their system.

Initially I created a group for the users and allow them to connect to the customer's VPN server (public IP) using the user/network rule.

They were able to connect but experiencing disconnection from time to time which is annoying them.

I set intrusion prevention, shaping and web policy to none; and appplication control to Allow All. I also made an Exception entry but they are still experiencing disconnection.

Any suggestion.

Thanks

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0 lferrara over 5 years ago

Christopher,

how did you create the exception?

Do you mean web exception?

Thanks
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0 lferrara over 5 years ago

Christopher,

how did you create the exception?

Do you mean web exception?

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0 Christopher Paulin over 5 years ago in reply to lferrara

Yes Luk. I also created a web exeptions just to make sure.

The User/Network rule also have the following settings:

Intrusion prevention - none

Web policy - none

Application control - Allow All

Thanks,

Chris
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