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Unable to ping internal IPs of other location. I have successfully established IPSEC tunnel between two sites but we are unable to ping other locations. I have prepared firewall rules for VPN to LAN and LAN to VPN on both the firewalls.

Chandra Prakash

Unable to ping internal IPs of other location. I have successfully established IPSEC tunnel between two sites but we are unable to ping other locations. I have prepared firewall rules for VPN to LAN and LAN to VPN on both the firewalls and also mentioned required subnets of respective location in source and destination network of firewall rule. I have also upgraded the firmware version of both the sides. Still unable to connect.

Can anyone please suggest me on this?



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    Hello Chandra,

    I'd just like to confirm, are you pinging from one workstation from one site to a workstation at the other site?

    Something you can try is running a packet capture on both firewalls to confirm if the traffic is being correctly forwarded to it's destination. You can refer to the following KB article for assistance on this.

    https://community.sophos.com/kb/en-us/123189

    I recommend setting a BPF string specifying one of the hosts that you are using, as well as ICMP. So as an example, host 192.168.1.25 and icmp.

    Regards,

    Bryan Yang
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
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