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Bouncing and rejecting incoming mails

Please assist my exchange server 2013 has just stopped receiving emails from outside but able to send. The emails pass through sophos xg 210 and every thing has been working perfectly until 3 days ago when emails stopped coming through. I checked in the mail logs from sophos and i can see emails are being rejected or bounced.

 



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  • Hi  

    What was the reason behind Emails being rejected or bounced? Would you please find the error code or message from the logs? It will help us understand the situation more.

    Regards

    Jaydeep

  • I saw similar things with Sophos SG.
    Here we have strange entries within DNS-log.
    Switching external DNS server solves the problem.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
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