Hi folks,
as soon as the iPadiOS 13.1 was installed on my iPad the XG has reported that C2/Generic-A is running. Nothing shows in the IPS reports.
Ian
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Hi rfcat_vk
Can you please share the screenshot of the Alert from XG and IP address of iPad OS device?
Regards,
Keyur
Community Support Engineer | Sophos Support
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Hi rfcat_vk
Let me check at our end.
Please share more details if possible.
Is alert triggered after accessing any app or website or just upgrading the iOS version?
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi rfcat_vk
Let me check at our end.
Please share more details if possible.
Is alert triggered after accessing any app or website or just upgrading the iOS version?
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi rfcat_vk
The below given article may be useful.
https://community.sophos.com/kb/en-us/132941
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Keyur,
thank you for the KBA. I have Sophos mobile security installed on the iPad and does not show any warnings.
I cannot find any outgoing traffic as suggested by the KBA.
Also being a home user I do not have access to the full report as suggested in the KBA.
ian
I just tried emailing the sophos home premium install link to myself and the XG has declared a risk (ATP).
Not good.
XG115W - v19.5.1 mr-1 - Home
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Hi,
I found what is causing the alert, it is a radio station app. Now there are no warnings prior to the 25th Sep 2019. radiobeta.net I don't have radio beta.net installed, only radio.net.
I have had emails with the site developers about another version of this software which failed to install because of the XG alerts.
Ian
XG115W - v19.5.1 mr-1 - Home
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