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allow my static ip to be pinged from the internet

Hello ,

 

i'm new to Sophos and i'm trying to make my static up acceable from the internet from my website server

 

an example to what i want and have :

i have a router/modem configured with a static ip from my ISP when my router is my default getway with no firewall installed or loadbalancer it works fine and it pings just fine

 

my lan connection is on port 1 and port 2 have my main connection to my router/modem

 

after i installed sophos i made it as my default getway and the internet works just fine but the problem is i can't ping my static ip from my website server

 

i added the server ip in execptions , added my server ip and domain in firewall allow rules but i still can't ping my network from my server

 

can someone give me an example of how to do it in the right way ?



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  • Hi Ahmed,

    I had a look at the details you provided in the message and need some clarification on your plans for the XG? The router seems to be performing a lot of the functions that would normally be done by the XG.

    If you want the WIFI functions move the router inside the XG firewall so you get some protection.

    The router is blocking the traffic from the internet address you are using.

    I am not sure what you mean by your LAN devices are all using the same IP address?

    Ian

  • Hi rfcat_vk,

    i'm planing on using xg for blocking sexual content and to limit the usage of the internet to what is needed in terms of download and what to do on the internet in general

    about the wifi it's disabled in the router and enabled from the access point which take their connection from the lan port which is coming out of xg

     

    what i mean by lan users having the same IP is that the ip of the wan interface ( which i want to be pinged from the internet in general ) is the public ip for all of my devices which is what i want in general only add the ping thing to it .

     

    lastly i know i'm new to this all and i sound dumb but please bear with me on this one and thanks for all ur work with me so far .