XG Home Crash - BUG soft lockup CPU#x stuck for 22s! kworker/3:0:16096

I got the same issue, my product is XG310. How can I resolve it?

Your XG fails with the same error? Would highly recommend to fill out a RMA Case to replace this appliance. 

Yes same error message. Thank you for advising me.

I opened a support case, they said that "After checking the snapshot you share, it seems this is known issue current we have with 17.5.5 MR7 and team is working to get this fix."

no choice to me just waits for the next fix.

I opened a support case, they said that "After checking the snapshot you share, it seems this is known issue current we have with 17.5.5 MR7 and team is working to get this fix."

no choice to me just waits for the next fix.