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Exception not working for a .io domain?

Hi all,

 I have a a service url = https://app.frame.io/ thats a media player. Its stopped loading the media in the player but everything else continued to work.

 

If I disable Scan and decrypt HTTPS then the media loads in the player.

 

The only exception that I can get to work is

 ([A-Za-z0-9.-]*\.)?frame\.*

Which obviously isnt ideal! 

 

Have tried below to no avail. Can anyone shed any light ?

 ([A-Za-z0-9.-]*\.)?app\frame\.*

 ([A-Za-z0-9.-]*\.)?frame.io\

 ([A-Za-z0-9.-]*\.)?\frame\.io/

 

Many thanks

 



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