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STAS Live User werden in XG nicht angezeigt

Hallo zusammen,

 

folgendes Problem: Ich habe meine STAS Infrastruktur wie beschrieben konfiguriert. Leider funktioniert die synchronisierung der User auf die XG nicht.

Unter dem Bereich Live-User, wird mir nichts angezeigt.

Auf allen 3 DCs habe ich STAS installiert, wobei einer DCs an die XG meldet. Live Users werden mir auf allen 3 STAS Instanzen angezeigt.

Auf dem STAS Client habe ich unter Troubleshooting alle relevanten Tests ausgeführt. Alle gaben "successful" zurück.

 

Ein kurzer TCP dump auf Port 6060 ergibt folgendes:

 

console> tcpdump 'port 6060'
tcpdump: Starting Packet Dump
22:29:08.935585 Port1, IN:  In 00:0c:29:1f:a4:42 ethertype Unknown (0x0012), length 66:
        0x0000:  0000 0800 4500 0027 09b0 4000 8011 4bba  ....E..'..@...K.
        0x0010:  c0a8 1201 c0a8 120a e456 17ac 0013 54c3  .........V....T.
        0x0020:  6731 3100 0007 0436 3637 3700 0000 0000  g11....6677.....
        0x0030:  0000                                     ..
22:29:08.935589 Stack, IN:  In 00:0c:29:1f:a4:42 ethertype Unknown (0x0012), length 66:
        0x0000:  0000 0800 4500 0027 09b0 4000 8011 4bba  ....E..'..@...K.
        0x0010:  c0a8 1201 c0a8 120a e456 17ac 0013 54c3  .........V....T.
        0x0020:  6731 3100 0007 0436 3637 3700 0000 0000  g11....6677.....
        0x0030:  0000                                     ..
22:29:08.935590 Stack.18, IN: IP 192.168.18.1.58454 > 192.168.18.10.6060: UDP, length 11
22:29:38.950838 Port1, IN:  In 00:0c:29:1f:a4:42 ethertype Unknown (0x0012), length 66:
        0x0000:  0000 0800 4500 0027 0b07 4000 8011 4a63  ....E..'..@...Jc
        0x0010:  c0a8 1201 c0a8 120a e456 17ac 0013 54c3  .........V....T.
        0x0020:  6731 3100 0007 0436 3637 3700 0000 0000  g11....6677.....
        0x0030:  0000                                     ..
22:29:38.950841 Stack, IN:  In 00:0c:29:1f:a4:42 ethertype Unknown (0x0012), length 66:
        0x0000:  0000 0800 4500 0027 0b07 4000 8011 4a63  ....E..'..@...Jc
        0x0010:  c0a8 1201 c0a8 120a e456 17ac 0013 54c3  .........V....T.
        0x0020:  6731 3100 0007 0436 3637 3700 0000 0000  g11....6677.....
        0x0030:  0000                                     ..
22:29:38.950842 Stack.18, IN: IP 192.168.18.1.58454 > 192.168.18.10.6060: UDP, length 11


^C
6 packets captured
6 packets received by filter
0 packets dropped by kernel

 

 

https://community.sophos.com/kb/en-us/123154

 

Log des STAS Clients:

ERROR    [0xa88] 17.07.2019 23:41:25 : GETTING (USERINFO) FROM QUEUE
DEBUG    [0xa88] 17.07.2019 23:41:25 : list_remove_head: list is Empty
DEBUG    [0x590] 17.07.2019 23:41:25 : userdb_insert_userinfo: UserInfo Successfully Inserted
DEBUG    [0x590] 17.07.2019 23:41:25 : list_add_tail: first element added
DEBUG    [0x590] 17.07.2019 23:41:25 : dca_insert_userinfo_db: userinfo enqueued in XG Update Queue
DEBUG    [0x590] 17.07.2019 23:41:25 : dca_add_userinfo_dcaclient: DCA Client IO succeded
DEBUG    [0x590] 17.07.2019 23:41:25 : threadpool_finishnotify: Thread ID: 0x590
DEBUG    [0x590] 17.07.2019 23:41:25 : threadpool_finishnotify: Reset Event
DEBUG    [0x123c] 17.07.2019 23:41:25 : userdb_handle_duplicate_userinfo: select query: SELECT * FROM UserInfo WHERE wrkst_ip=='192.168.18.10';
DEBUG    [0x123c] 17.07.2019 23:41:25 : userdb_handle_duplicate_userinfo: User 'lumen.local\tse' found on '192.168.18.10'
DEBUG    [0x123c] 17.07.2019 23:41:25 : userdb_handle_duplicate_userinfo: userinfo matched
DEBUG    [0x123c] 17.07.2019 23:41:25 : userdb_insert_userinfo: matching userinfo found
DEBUG    [0x123c] 17.07.2019 23:41:25 : dca_add_userinfo_dcaclient: CA Client IO succeded
DEBUG    [0x123c] 17.07.2019 23:41:25 : threadpool_finishnotify: Thrad ID: 0x123c
DEBUG    [0x123c] 17.07.2019 23:41:25 : threadpool_finishnotify: Reset Event
ERROR    [0xa88] 17.07.2019 23:41:25 : USERINFO WAITING INFINITE
DEBUG    [0xa88] 17.07.2019 23:41:25 : list_remove_head: last eleent removed
MSG    [0xa88] 17.07.2019 23:41:25 : SSOclient_thread: got userinfo: USER: lumen.local\tse <-> Flags: 5
ERROR    [0xa88] 17.07.2019 23:41:25 : GETTING (USERINFO) FROM QUEUE
DEBUG    [0xa88] 17.07.2019 23:41:25 : list_remove_head: list is Empty
MSG    [0xffc] 17.07.2019 23:41:38 : SSO_client_update_heartbeat: cr_node:10.0.52.254 is_active:0
DEBUG    [0x10cc] 17.07.2019 23:41:45 : threadpool_run: Submitting Function 0x40a830
DEBUG    [0x10cc] 17.07.2019 23:41:45 : threadpool_run: adding function at tail
DEBUG    [0x10cc] 17.07.2019 23:41:45 : list_add_tail: first element added
DEBUG    [0x10cc] 17.07.2019 23:41:45 : threadpool_run: get free thread: ThreadID: 0x590
DEBUG    [0x10cc] 17.07.2019 23:41:45 : dca_enqueue_userinfo: callback submitted
DEBUG    [0x10cc] 17.07.2019 23:41:45 : process_event: userinfo enqueued to dca processor
DEBUG    [0x10cc] 17.07.2019 23:41:45 : threadpool_run: Submitting Function 0x40a830
DEBUG    [0x10cc] 17.07.2019 23:41:45 : threadpool_run: adding function at tail
DEBUG    [0x10cc] 17.07.2019 23:41:45 : threadpool_run: get free thread: ThreadID: 0x123c
DEBUG    [0x10cc] 17.07.2019 23:41:45 : dca_enqueue_userinfo: callback submitted
DEBUG    [0x10cc] 17.07.2019 23:41:45 : process_event: userinfo enqueued to dca processor
DEBUG    [0x590] 17.07.2019 23:41:45 : threadpool_threadproc: New Function added
DEBUG    [0x590] 17.07.2019 23:41:45 : threadpool_get_threadproc: Function 0x40a830
DEBUG    [0x590] 17.07.2019 23:41:45 : threadpool_threadproc: Executing Function 0x40a830
DEBUG    [0x590] 17.07.2019 23:41:45 : dca_filter_wellknown: User 'HELIOS5$' represent Workstation, so Filtered-Out
DEBUG    [0x590] 17.07.2019 23:41:45 : threadpool_finishnotify: Thread ID: 0x590
DEBUG    [0x590] 17.07.2019 23:41:45 : threadpool_finishnotify: Reset Event
DEBUG    [0x123c] 17.07.2019 23:41:45 : threadpool_threadproc: New Function added
DEBUG    [0x123c] 17.07.2019 23:41:45 : list_remove_head: last element removed
DEBUG    [0x123c] 17.07.2019 23:41:45 : threadpool_get_threadproc: Function 0x40a830
DEBUG    [0x123c] 17.07.2019 23:41:45 : threadpool_threadproc: Executing Function 0x40a830
DEBUG    [0x123c] 17.07.2019 23:41:45 : dca_filter_wellknown: User 'HELIOS5$' represent Workstation, so Filtered-Out
DEBUG    [0x123c] 17.07.2019 23:41:45 : threadpool_finishnotify: Thread ID: 0x123c
DEBUG    [0x123c] 17.07.2019 23:41:45 : threadpool_finishnotify: Reset Event

 

Firmware der XG: SFOS 17.5.7 MR-7

 

 

Hat jemand eine Idee, wo ich zur weiteren Fehlerbehebung ansetzen kann?

 

 



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