Eset Antivirus not updating

Hi,

what does the log viewer show for the Eset failures?

Ian

I saw such an issue. https://community.sophos.com/products/xg-firewall/f/firewall-and-policies/108959/sophos-xg-blocking-eset-anti-virus-updates

Nothing, all URL's are allowing not blockage.....

Hi Qaiser,

I suggest you followup on LuCar's post.

Ian

I did everything and i added all ips to exception list but now strange things is happening which can be seen in attachements.

Its allowing eset updates and again blocking it...

Its showing blocking Category IP Address (i allowed all IP Address Category itself) but still the attached error.

very strange.

Hi Qaiser,

create a firewall rule at the top of your list allowing all to access the IP as a destination without any scanning, but enable logging and please report back.

Ian

For the firewall rule.

SOURCE ZONE - ANY

SOURCE NETWORK - ANY

DESTINATION - ANY

DESTINATION NETWORK - ANY 

SERVICES - (What i should add ICMP, TCP etc.)

Source - LAN

network - any if you like

Destination -WAN

network the IP address that is failing

service any

log