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How to troubleshoot on-box reporting issues

hi

It's almost a few days that the firewall does not record any reports.
Memory is completely free
This problem is resolved by resetting the database. But after a day, no reports will be recorded again.

All configuration is correct.
How to solve this problem?????????



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  • Hello Maichael,

    You look to have the garner not logging/reporting issue detailed here:

    Raise a case with Sophos and specifically reference having no logging or reports until after you restart garner. This should return it to function but it could fail again: service garner:restart -ds nosync

    This should be done in advanced shell.

    Emile

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  • Hello Maichael,

    You look to have the garner not logging/reporting issue detailed here:

    Raise a case with Sophos and specifically reference having no logging or reports until after you restart garner. This should return it to function but it could fail again: service garner:restart -ds nosync

    This should be done in advanced shell.

    Emile

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