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Is your Failover working?

 Hey guys - have you tested your failover actually fails over and passes Web Traffic?

 

I have an XG450 17.5.5 MR5 - two PPPoE connections into the XG Direct. One is used a Primary WAN and one as Backup WAN.

WAN LinK manager configured correctly and to fire up the Backup if the Primary drops. Tested this by unplugging the primary WAN port - after a short time my RED reconnects to the Backup WAN fine.

All User based FW rules are set to MASQ as a NAT and have both WAN connections set as Primary and Secondary.

Now when I failover no web traffic passes - no matter what I try with Gateway Specific NAT or adding 0.0.0.0 to go via the Backup Port etc - I cannot pass web traffic.

 

Have you actually checked yours does pass traffic? I am thinking Bug as its not a routing issue and I can see the secondary connection has indeed kicked in and is passing traffic to RED.

 

Any suggestions?

 



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Parents
  • Hi,

    you appear to be suffering from the mythical reconnect bug that does not exist, if you care to check the XG history. Many users have complained about this and it only affects the XG, never an issue with the UTM.

    I found that by editing but not changing the link caused the software to refresh the connection.

    Now from memory the Sophos answer was the XG is RFC compliant. Well who ever wrote the RFC was in pixie land of theory not reality and XG people who tested this must have gone to the Boeing school of software testing.

    Ian

Reply
  • Hi,

    you appear to be suffering from the mythical reconnect bug that does not exist, if you care to check the XG history. Many users have complained about this and it only affects the XG, never an issue with the UTM.

    I found that by editing but not changing the link caused the software to refresh the connection.

    Now from memory the Sophos answer was the XG is RFC compliant. Well who ever wrote the RFC was in pixie land of theory not reality and XG people who tested this must have gone to the Boeing school of software testing.

    Ian

Children
  • Yeah and I always get to deal with that Mythical Sophos Level 1 Support Tech who knows all that answers about naff all first up.

    I have three open tickets with them and still going months later - they have zero chance of making Sophos Connect work so I have no optimism over getting this resolved.

     

    I wonder what I can get for my Sophos boxes on eBay.....