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Logs not updating since I synchronized with Sophos Central

I synchronized the XG Firewall with central a couple days ago, today I notice 0 on network attacks, allowed app, blocked app, which I thought was off since we usually get something in attacks with the webserver.  I then thought to check the logs and found the newest logging only shows from a few days ago which was when I turned on synchronization.  Which could be a fluke of timing as well.

 

Has anyone had issues with logging and reporting not working correctly?



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  • Sophos support says they don't have a solution to this problem.
    To temporarily resolve the situation, I put a cron job on a linux machine to restart the gartner process every hour.
    Here's the script for anyone who needs it.

    #!/usr/bin/expect -f
    spawn ssh 1.2.3.4 -l admin
    expect "password:"
    send "password\r"
    expect "Main Menu"
    send "5\r"
    expect "*"
    send "3\r"
    expect "*"
    send "service garner:restart -ds nosync\r"
    expect "200 OK"
    send "exit\r"
    expect "*"
    send "0\r"
    expect "*"
    send "0\r"

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