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Ftp backup not working

Hi,

im trying to setup automatic backup via ftp. but sophos lost connection with ftp server.

i can upload files from any computer behind the sophos.

this is the filezilla server log:

my sophos wan interface ip: 10.16.26.2

(000012)31/05/2019 22:57:52 - (not logged in) (10.16.26.2)> Connected on port 21, sending welcome message...
(000012)31/05/2019 22:57:52 - (not logged in) (10.16.26.2)> 220-FileZilla Server 0.9.60 beta
(000012)31/05/2019 22:57:52 - (not logged in) (10.16.26.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000012)31/05/2019 22:57:52 - (not logged in) (10.16.26.2)> 220 Please visit https://filezilla-project.org/
(000012)31/05/2019 22:57:52 - (not logged in) (10.16.26.2)> USER tes
(000012)31/05/2019 22:57:52 - (not logged in) (10.16.26.2)> 331 Password required for tes
(000012)31/05/2019 22:57:52 - (not logged in) (10.16.26.2)> PASS ***
(000012)31/05/2019 22:57:52 - tes (10.16.26.2)> 230 Logged on
(000012)31/05/2019 22:57:52 - tes (10.16.26.2)> TYPE I
(000012)31/05/2019 22:57:52 - tes (10.16.26.2)> 200 Type set to I
(000012)31/05/2019 22:57:52 - tes (10.16.26.2)> EPSV
(000012)31/05/2019 22:57:52 - tes (10.16.26.2)> 229 Entering Extended Passive Mode (|||64425|)
(000012)31/05/2019 22:58:07 - tes (10.16.26.2)> disconnected.



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Parents
  • I can open a connection from the XG to the FTP server via telnet without any issues

     

    XG105_XN02_SFOS 17.0.3 MR-3# telnet 172.16.200.30 21
    Trying 172.16.200.30...
    Connected to 172.16.200.30.
    Escape character is '^]'.
    220-FileZilla Server 0.9.60 beta
    220-written by Tim Kosse (tim.kosse@filezilla-project.org)
    220 Please visit https://filezilla-project.org/
    USER tes
    331 Password required for tes
    PASS tes
    230 Logged on
    pwd
    257 "/" is current directory.

Reply
  • I can open a connection from the XG to the FTP server via telnet without any issues

     

    XG105_XN02_SFOS 17.0.3 MR-3# telnet 172.16.200.30 21
    Trying 172.16.200.30...
    Connected to 172.16.200.30.
    Escape character is '^]'.
    220-FileZilla Server 0.9.60 beta
    220-written by Tim Kosse (tim.kosse@filezilla-project.org)
    220 Please visit https://filezilla-project.org/
    USER tes
    331 Password required for tes
    PASS tes
    230 Logged on
    pwd
    257 "/" is current directory.

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