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user portal privacy error

so i have a GoDaddy cert used for web access, it resolve our public IP to our domain name

when i use this for user portal so they can check their quarantine report and submit unlock request for blocked website they will be directed to the internal IP address of the XG which not resolved in that certificate so they will have privacy error that need to by by passed

not all of them will know how to do it

my manager wants to use the GoDaddy cert specially for the web admin portal but the web admin and the user portal are using the same cert and cannot be changed for one of them

 

please advice



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