APX 320 and Home XG

Hi,

which version of XG are you running? APXs support was added at least two MRs ago.

Ian

Ian,

I am running version 17.5.5 MR-5.

Ian,

It is directly connected to the XG using a POE injector.

Maybe your APX is somehow "old".
So the firmware on your APX does not know, there "can be" a XG.

Please start a Central Trial (without any charge), connect your APX to Central, let him update and remove him from Central. It should connect now with XG. 

https://central.sophos.com/manage/login

Hello,

I have a Sophos Central account and added a trial Wireless license. When running the wizard it does not see the serial number of the APX. I see DNS traffic going thru my XG successfully to my internal DNS server and then I see traffic from the APX going to address 52.5.76.173 on destination port 2713. But I never see the apx in Sophos Central. Thank you for your reply but this did not seem to work for me.

This should help you.

https://community.sophos.com/kb/en-us/133505

You have to add the Serialnumber of APX in Central and "wait" until the APX reboot. 

Thank you for your reply. I have attempted the suggested method but it does not work for me. I get a solid red led after about a 10 minute wait and I know my internet connectivity is up because I am making this post :) Just tried again same result.

Can you please create a Rule, LAN with APX Ip to WAN allow any Services? 

Just in case, Xg is blocking something. NTP for example. 

Thank you. I have the APX on a separate interface from the LAN network. I cut my ruleset down to one rule allowing my wifi and lan zone and wifi and lan subnets to the WAN zone to any network with any service all allowed. Still unable to see AP using Sophos Central wizard. Again thank you very much for your input and suggestions. Still trying to make it work. And back to my original question are we sure that XG Home is supported?

Hi,

I know of one home user that has an APX on his network.

Ian

You could check the awed log.

https://community.sophos.com/kb/en-us/132211

Yes, me

I Have a XG135 and APX320 at home

Works fine

Yes, me

I Have a XG135 and APX320 at home

Works fine

Dirk,

Thank you. I have a Protectli Firewall Micro Appliance With 4x Gigabit Intel LAN Ports, 8GB RAM / 120GB hdd so I am not running it on Sophos XG hardware which should not matter. Would you be able to share your configuration steps to get this APX working?

Thanks,

It is odd, you cannot add this APX to Central Wireless.

Can you share a screenshot of your Central Wireless error? 

Lucar Toni,

I followed Dirk's advice and connected the APX directly to my cable router port and I was able to register the APX with sophos central. I connected it back to my XG and I can now see the SSID, connect to the APX and browse out to the internet. I can't see it locally on the XG but I can work on that. Thanks for all of the help with this.

After deleting AP from Central, I now see it on my XG locally. Thanks for all of the help.