How do you currently have your Data Control List action configured?
Data control list action Select the action to be taken against emails containing sensitive information.
Available actions:
Accept: Accepts the email and delivers it to the recipient.
Accept with SPX: Accepts and SPX-encrypts the email before delivering it to the recipient. Select the SPX template to be applied to the email. You can create SPX templates from Email > Encryption
Drop: Drops the email without sending a notification to the sender.
