Hello Tarek, 

Could you please try this expression [A-Za-z0-9.-]*\.?\.login\.superservice\.com  and check if that would resolve the issue?

hello

didn't work , i receive an error that IT categories are blocked and this ^([A-Za-z0-9.-]*\.)?login\.superservice\.com/? doesnt open either

the website https://login.superservice.com takes me directly to https://login.superservice.com/login/en-us/?goto=https:%2F%2Flogin.superservice.com%2F

so i opened this in the exception but still same issue 

Hi,

please check you exception against the offered one, yours is different.

Ian

i used this one : [A-Za-z0-9.-]*\.?\.login\.superservice\.com

it did not work 

Please try following regex:

^([A-Za-z0-9.-]*\.)?login\.superservice\.com

Hi,

I just tried the login to the site and did not require an exception.

What web and application policies are you using that cause the site to require an exception?

When to try to login what does the log viewer -> web show as the failing reason?

Ian

i want to block all internet for certain people except this website 

nothing is shown on the logs 

support is working remotely to verify

same ..website doesnt open

same ..website doesnt open

Traffic can be blocked by IPS and Application control.

Did you check their logs?

according to support : The web exceptions would only for for web filter module. As firewall would have a higher priority over web filter the traffic will no go to the web component. In this setup you have two options. 1) create a FQDN for selected sites or 2) set the firewall rule 1 as allow and use web filter Deny All. Then the policy of web exceptions would work. Also set application filter while using option 2 to block applications so they would not use a tool to bypass the firewall. In your setup I would advise option 1 as list of allowed websites is limited.

So if u want to allow some websites for all or several folks only you have to create a firewall rule with destination the fqdn of the sites you want

had to check with google network debugger to allow all the fqdn needed and it works - but i still believe the exception should be prior to firewall