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SFOS 17.5.4 MR-4-1 Legacy Email - Notifications not sent - authentication issue?

J_87586

I have the system set in 'Legacy' mode for email. But do not have any active email firewall rules. This worked well in the previous version. I did not email inspection, and the notifications worked fine.

After upgrading to SFOS 17.5.4 MR-4-1 the weekly notification and config back-ups were no longer being successfully sent.Checking the email log found them listed as 'Email has been accepted by Device and queued for scanning.' And there they sat.

The big problem was that the system was apparently continuously trying to send them, and had some type of authentication issue with my hosting providers SMTP server. This resulted in my IP getting greylisted!

I'll rolled back to the previous version, and all is now well.



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    Hi Jonathan,

    In 17.5.4-1 there is a problem with notifications via the built-in e-mail server. You can switch to the external server used for notifications [system / administration / notification settings  (use IP address)]. Should help.

    Regards
    Jan

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    Hi Jonathan,

    In 17.5.4-1 there is a problem with notifications via the built-in e-mail server. You can switch to the external server used for notifications [system / administration / notification settings  (use IP address)]. Should help.

    Regards
    Jan

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