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WAN connection works but XG shows red status

I added an additional WAN interface. It connects through PPPoE over a DrayTek Vigor 2820. The connections goes online an gets an IP address. Also communication via this connection (firewall rule which routes the services through this interface) works. Only issue is that that the 'interfaces' icon is red and marks the new new WAN connection with a red status. I don't know why as XG gives no clear explanation. Who can help?



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  • Thanks @LuCar Toni! You hit the nail.

    Thanks for your offer but the issue has been resolved.

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

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