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Replacing a Sonicwall Virtual Office with XG - but missing too many features

John Woodall

We have a customer that is replacing a Sonicwall where they heavily utilize the virtual office.

Primarily this is used for Remote Desktop.  Their most desired feature is multi-monitor; secondarily an RDP shortcut for Mac clients (full screen).  The Mac client connects without issue - and is almost full screen (not sure we'd have any complaints).

I have a few issues with the RDP bookmark setup in Sophos XG.

  • RDP, doesn’t connect to Windows Server 2019 (Does connect to 2012 R2)
  • Windows key mostly inoperative (flashes and goes away, this is heavily used on Windows 2012 and later)
  • No ability to use full screen or set resolution
  • No ability to use multiple monitors

I would love to know how to get these issues resolved - the customer is expecting our recommended Firewall to perform all the functions their old product does.

per : https://www.sophos.com/en-us/medialibrary/Gated-Assets/PDF/sophos-sonicwall-to-xg-firewall-migration-guide-wpna.pdf

XG Firewall also supports secure clientless HTML5 based VPN connections to specific servers or services within the organization via the secure XG user portal that is more flexible and easier to access than SonicWall’s implementation of Virtual Office Bookmarks.

So far, I am not finding this statement to be true.

For reference, Sophos XG Firewall: How to configure RDP Bookmarks with Clientless Access VPN



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    The performance of the Clientless VPN is not very good (never has been) on Sophos Firewall (UTM and XG) products -- we primarily utilize it for allowing a vendor in to look at a server app, etc. temporarily.  I recommend using either the SSL VPN or new Sophos Connect clients with RDP.  Yes, it requires some deployment, but at least the VPN part is pretty easy, the average user can self-install the VPN client.

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    The performance of the Clientless VPN is not very good (never has been) on Sophos Firewall (UTM and XG) products -- we primarily utilize it for allowing a vendor in to look at a server app, etc. temporarily.  I recommend using either the SSL VPN or new Sophos Connect clients with RDP.  Yes, it requires some deployment, but at least the VPN part is pretty easy, the average user can self-install the VPN client.

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