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Sophos Connect and LAN Access

Hey guys,

 

I am having all kinds of trouble fixing Sophos Connect - using 17.5 MR4.1

Basically SC connects to the XG fine but cannot pass any traffic - that is I can get to the web interface of the XG, but cannot ping IP's on my network.

 

Lots of reading and I have a VPN - LAN FW Rule and also a LAN - VPN FW Rule

My SSL VPN has a totally different subnet and my L2TP VPN has a IP range outside what Sophos Connect has.

 

If I connect via L2TP all works OK

 

If I connect via SC I get nothing - both on the same Subnet (different ranges)

 

I am stumped at what I am missing - it did used to work until I changed the default WAN port and updated SC

 

What am I missing?



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  • Hello M8ey,

     

    The best thing to do a packet capture on the firewall. From Monitor & Analyze->Diagnostics page setup a packet  capture. You can configure the host <IP> and start the capture. Then ping that host and see what you get. You should be able to see if the packet is dropped at the firewall or sent out the correct interface and if it getting a reply.

     

    Please let us know

     

    Ramesh

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