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[SFOS 17.5.3] Deleting a User Activity can result in a "No records found" page

Hi,

I found a bug in the "current" firmware 17.5.3 where you delete the last User Activity on the last page, which results in a blank list of User Activities instead of listing the first page.

To reproduce you need to use either a fresh installation that happens to have the exact correct amount of User Activities to reproduce this by adding one Test User Activity "Updates" or "ZZZ" (which will make a second page appear and the new rule being the last one alphabetically), and then switching to this second page and deleting the User Activity again. In this state you either have to reload the whole site (by F5, not only refreshing it by going into another tab), or you have to use the filtering option of the table and reset it again.

I would appreciate it if someone else could verify this so I can either explain my steps better or see what also needs to be done to reproduce this.

Thanks in advance and Best Regards,

Daniel

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0 Aditya Patel over 6 years ago

Hello Daniel Ranft,

We shall try to reproduce the steps you have done, could you please mention which hardware are you using?
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0 Daniel Ranft over 6 years ago in reply to Aditya Patel

Hi,

yes of course, I was using an XG 210, but i was also able to reproduce this on an XG 105.

Best Regards,

Daniel
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0 Aditya Patel over 6 years ago in reply to Daniel Ranft

Hello Daniel Ranft,

So you choose a user under authentication > Users and remove the user accounting data by clicking on "Reset user accounting" and you expect the user to be listed on the first page of the users list?
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0 Aditya Patel over 6 years ago in reply to Daniel Ranft

Hello Daniel Ranft,

So you choose a user under authentication > Users and remove the user accounting data by clicking on "Reset user accounting" and you expect the user to be listed on the first page of the users list?
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0 Daniel Ranft over 6 years ago in reply to Aditya Patel

Wait WHAT? Nooooo

I am under Web - User Activities. That's why we are in the Web Protection forums here. I deleted a "User Activity", nothing with users. I never used the word Accounting....

Regards,

Daniel
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0 rfcat_vk over 6 years ago in reply to Daniel Ranft

Hi Daniel,

I was able to repeat your steps and did get a blank report. I then cleared the filter which caused the first page to refill. Why the filter, why not see if it had something stuck in it as a result of the deleted user activity. Finally yes, it is a bug you should not have to clear the filter after deleting an activity.

Ian
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