Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 28 subscribers
  • Views 3484 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Computer Can not find hard disk after installing Sophos XG home

Al Moselly

Helle everyone

I'm having problem with my installation av sophos xg home.

 

I have downloaded the (SW-17.5.3_MR-3-372.iso) and used the Rufus 3.4 to make my USB instalation disk, and it went well with the instalation and rebooted, but it can not find the boot disk.

i get a message ( Please install an operating system on your hard disk ) & ( Hard Disk - (3F0) )

 

and when i looked at my computer hard disk via (PartedMagic) i see that there is no any partition on my disk, it seems that the sophos has deleted my disk partition. 

 

i hope that you can help, im really intrested in trying the sophos firewall on my desktop.

 

Best regards

Al



This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    I think you are making a mistake with the installation. Sophos XG does not install with an existing OS, it is  standalone installation eg it reformats the entire disk. XG requires at the minimum two NICs.

    The exception being if you are using virtual environment.

    Also you refer to AV, which is a different product to XG, XG being a firewall which includes AV as well as other features.

    Ian

  • 0 in reply to rfcat_vk

    no, in fact i'm installing on a laptop,

    and i have tested installing sophos on an older desktop and it worked perfectly, and then i connected the SD disk from the desktop to my laptop and i get the same message.

     

    it seems like i can not install it on a laptop, i have used that laptop for about a yesr with pf Sense and it worked well, but i read a lot about sophos and i wanted to test it and see how it works.

     

    Best regars

     

    Al

     

  • 0 in reply to Al Moselly

    Hi,

    XG will not instal with only one NIC. Also I suspect you need to completely remove all MS type partitions from the disk, from memory the XG software cannot format or overwrite the MS boot partitions. Hence disk not found.

    Ian

Reply Children
No Data