Thread Info
  • State Verified Answer
  • +2 person also asked this people also asked this
  • Locked Locked
  • Replies 23 replies
  • Subscribers 31 subscribers
  • Views 16386 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Connect Client not using internal DNS

ChristianD

Hi all!

...back again with another Connect Client issue [:(]

I can establish a connection but there are wrong (external IPV6) DNS server entries on the client.

I configured DNS servers on the XG:

But this is what the client shows:

Therefore I'm unable to ping hostnames, IPs work fine.

Client Version is 1.2.5.0202
XG Version 17.5.4 MR-4



This thread was automatically locked due to age.
Parents
  • 0

    Hello Christian,

     

    Have you configured a SSL VPN policy on XG? If yes then please check what are the DHCP IP range and DNS servers assigned there. It is possible that the DHCP range for SSL VPN and Sophos Connect is overlapping. It is possible that DNS servers assigned in SSL VPN policy is IPv6.

    If your answer is No, then I would need a Technical Support Report (TSR) from Sophos Connect after you establish the connection. You can get the TSR from the Menu->About page on Sophos Connect. You can send it to me in a private message.

     

    Thank you,

    Ramesh

Reply
  • 0

    Hello Christian,

     

    Have you configured a SSL VPN policy on XG? If yes then please check what are the DHCP IP range and DNS servers assigned there. It is possible that the DHCP range for SSL VPN and Sophos Connect is overlapping. It is possible that DNS servers assigned in SSL VPN policy is IPv6.

    If your answer is No, then I would need a Technical Support Report (TSR) from Sophos Connect after you establish the connection. You can get the TSR from the Menu->About page on Sophos Connect. You can send it to me in a private message.

     

    Thank you,

    Ramesh

Children