Problem downloading Samsung updates

Question

These just sit and never progress. Heres what I see in the logs

IPS

2019-03-20 13:52:57

Signatures

Drop

208.111.179.89

192.168.2.108

18

Data sent on stream after TCP Reset received

Misc

All

5

07002

Open PCAP

Web filter

2019-03-20 13:53:44

Allowed

192.168.2.108

208.111.179.254

Download Freeware & Shareware

samsappsbn.vo.llnwd.net/.../prePost_20190222061557919.apk_20190225102556733.delta

409

16001

5

Open PCAP

Any ideas?

SaschaParis · Accepted Answer

Check my exceptions posted in this thread here ...

FloSupport · Answer

Hey Super CM 
 Did you have HTTPS or HTTP scanning enabled for your firewall rule? This could be causing an issue with the download. 
 To test, try creating a separate allow firewall rule for your Samsung device (LAN - 192.168.2.108 > WAN - Any) without scanning or filtering enabled. You could also create a web exception by excluding all the destination domains/IP's that the Samsung device reaches out to grab updates.