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Problem downloading Samsung updates

These just sit and never progress. Heres what I see in the logs

 

IPS
2019-03-20 13:52:57
Signatures
Drop
 
208.111.179.89
192.168.2.108
18
Data sent on stream after TCP Reset received
Misc
All
All
5
07002
Open PCAP
Web filter
2019-03-20 13:53:44
Allowed
 
192.168.2.108
208.111.179.254
Download Freeware & Shareware
409
 
16001
5
 
Open PCAP

Any ideas?



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Parents
  • Hey  

    Did you have HTTPS or HTTP scanning enabled for your firewall rule? This could be causing an issue with the download.

    To test, try creating a separate allow firewall rule for your Samsung device (LAN - 192.168.2.108 > WAN - Any) without scanning or filtering enabled. You could also create a web exception by excluding all the destination domains/IP's that the Samsung device reaches out to grab updates.

Reply
  • Hey  

    Did you have HTTPS or HTTP scanning enabled for your firewall rule? This could be causing an issue with the download.

    To test, try creating a separate allow firewall rule for your Samsung device (LAN - 192.168.2.108 > WAN - Any) without scanning or filtering enabled. You could also create a web exception by excluding all the destination domains/IP's that the Samsung device reaches out to grab updates.

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