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I'd love to test this product for my clients, but every time I've tried initial setup breaks to the point of non functionality.

I go to install this via an ISO, on a virtual device using XCP-ng. It installs fine. Then upon first boot it asks for a password. NOWHERE in your "quick" documentation does it list what this password might be. I guessed it was admin, and it was. Fine, whatever.

Then I get to a text menu that seems useful, but really isn't. First thing is it doesn't list the ip of the management interface, and it really should. Whatever though, I can find that in the networking menu buried 3-4 steps deep. Now that I have that, I go to my browser.

It is at this point that I am again presented with a login screen and no information as to what to put into it. I try admin/admin, to no avail. Nothing works here. Searching "default password" on your help site brings up a topic where someone states there is none, but 5 articles down it lists and article that says there is indeed one, and it's admin/admin.

I don't know where to go from here. Maybe provide some instructions somewhere as to how to install this elusive piece of software. Heck, downloading it was a 10 step process.



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  • Oh yeah, and in the text menu you can change the admin password, but it warns you that it disables the setup wizard entirely. Brilliant design. Make us crack an administrator account before using the thing or get no wizard. Is this the Dark Souls of firewalls?

  • So I come to find out, that I can't access this because it's the user portal. But it doesn't state how to get to the webadmin panel.

    Anyway, now I realize why this hasn't worked. It just chose which interface was which and never let me configure them. This is a virtual appliance. And now I realize it's picked the NIC set for only communicating within the Hypervisor as it's LAN nic, and there's no fucking way to change it!

    After deleting and readding interfaces to the VM, I finally got it to land on the proper one being accessible by sheer luck. And now, only now, am I able to get into a welcome screen. 1.5 hours later, because it was trying to be "helpful" and not let me, the pesky admin, configured the goddamned interfaces correctly myself.