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Google / Yahoo / Rediffmail going to "Uncategorized"

Ajay Sharma1

I've a XG105 (SFOS 17.0.6 MR-6), I'm facing a strange problem, I've created clientless Users and applied web policy on the User Groups.

Created Firewall Rules for the users (Screenshot attached). My problems are as below :

1. User complain about no internet access, if i turn the LAN_WAN rule off.

2. Even after keeping the rule on, websites such as Google /Rediff / Yahoo etc. are categorized under web Category "Uncategorized".

I want to implement restrict certain users from accessing Internet and allow internet access as per users work profile (as you can see the firewall rules are).



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    I think you have two problems.  Most likely related, though it is not obvious how.

     

    1) You are not matching the rules you expect.  Take a look at the grey in/out on each rule.  See how your last LAN/WAN rule has so much traffic?  Is that expected?  If all the prior rules apply only to certain users/groups you may have an authentication problem.

     

    2) You have a categorization problem.

    Can you drop into command line?
    What is in /log/nSXLd.log
    Can you ping 4.sophosxl.net 

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  • 0

    I think you have two problems.  Most likely related, though it is not obvious how.

     

    1) You are not matching the rules you expect.  Take a look at the grey in/out on each rule.  See how your last LAN/WAN rule has so much traffic?  Is that expected?  If all the prior rules apply only to certain users/groups you may have an authentication problem.

     

    2) You have a categorization problem.

    Can you drop into command line?
    What is in /log/nSXLd.log
    Can you ping 4.sophosxl.net 

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