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Captive portal authentication rules not working

Previously, before I updated our firewall to SFOS 17.5.0 GA, users always had to login via the Authentication Agent or the Captive portal on the browsers before they could access internet. But of late, this is not working. I have seen this on quite a number of devices, once they join our organisation network either through WIFI or LAN, they are automatically connected to the internet without login to the firewall.

I would like to know what could have happened? Did the update alter my firewall rules or there could be something am not doing right. One thing for sure, i have not amended my firewall rules in the longest time and they have been working till when I update our firewall to this firmware build(SFOS 17.5.0 GA). Any assistance is highly appreciated.



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  • Clearly its not about the agent, even the captive portal browser login is rendered useless. I have downloaded the lates CAA Agent and new configuration files but nothing is working. Everyone is connected to the internet regardless whether they have signed in through CAA Agent, Captive Portal or not. Main concern is that all users should first login to the firewall before they can access the internet.