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Ipsec between cyberoam Cr15 and XG firewall can connect but can't ping or browse remote network.

Nate Hines

I have a Ipsec VPN between a cyberoam CR15 and XG firewall The VPN wil activate and connect but I can't ping or browse the remote network.

There is a third site with a second CR15. The VPN between the two Cyberoams works just fine.



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    Hi  

    Please initiate the ping from the user system behind the Cyberoam and try packet capture utility and capture packets and check whether traffic is being sent out from the ipsec interface or not. You capture the dropped packet from the Cyberoam CLI console. Same procedure at XG firewall side.

    In the packet capture use string host <IPaddress of the remote system>, please share the output. Please verify that VPN to LAN and LAN to VPN firewall rule are in place or if you have specified the networks in the existing firewall rules for VPN, please allow networks added in IPsec configuration for Cyberoam and XG.

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  • 0

    Hi  

    Please initiate the ping from the user system behind the Cyberoam and try packet capture utility and capture packets and check whether traffic is being sent out from the ipsec interface or not. You capture the dropped packet from the Cyberoam CLI console. Same procedure at XG firewall side.

    In the packet capture use string host <IPaddress of the remote system>, please share the output. Please verify that VPN to LAN and LAN to VPN firewall rule are in place or if you have specified the networks in the existing firewall rules for VPN, please allow networks added in IPsec configuration for Cyberoam and XG.

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