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XG Firewall Bug , Email is GB2312, appear messy codes，How to solve?

Ben ni

If the email code is GB2312, it will often be garbled, and the email title will also be garbled. After many tests, this situation will be caused by MTA mode.

How to solve?

 

Firewall Log



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  • 0

    Howdy,

    Are you running SFOS 17.5+ by any chance? If so you may want to roll back to SFOS 17.1.4.

    People have multiple tickets open with Sophos regarding bugs with MTA mode. My best guess is that the new MTA added in 17.5 GA is modifying the messages in such a way that breaks proper parsing by an e-mail client, as well as breaking things like DKIM message content signing.

    If you want to persist with 17.5 I'd recommend you open a support case with Sophos. The more people who do this hopefully means more resources applied to the issue and we get a timely update that fixes all these message corruption issues.

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  • 0

    Howdy,

    Are you running SFOS 17.5+ by any chance? If so you may want to roll back to SFOS 17.1.4.

    People have multiple tickets open with Sophos regarding bugs with MTA mode. My best guess is that the new MTA added in 17.5 GA is modifying the messages in such a way that breaks proper parsing by an e-mail client, as well as breaking things like DKIM message content signing.

    If you want to persist with 17.5 I'd recommend you open a support case with Sophos. The more people who do this hopefully means more resources applied to the issue and we get a timely update that fixes all these message corruption issues.

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