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SOPHOS XG - Virtual Appliance - High Swap Usage - Still after Patch 17.1.4-MR-4

Enzo Bustos

Hello Everyone,

Here again with the same issue that i experienced with the past firmware versions. The thing is...after applied the firmware 17.1.4-MR4 the device starts consume too much swap (about 90% to 98%), this is very annoying because it fails sometimes on the networking module and lost all NAT functions. To recover the operation we reboot the device, but the SWAP usage still increase time to time, about 3 weeks and reach the 98% fluctuating 90 to 98%.

 

 A few months ago i started a thread that some ppl recommends me to update the firmware, but the swap usage still increase and cause to fail the correct device operations. Additionally i've disabled  some services and modules with no use and some log options but without not change.

 

Here is the output of the TOP commands and the difference with the hardware resources usage of the graphic interface that i not understand and is very confuse:

 

 

Module that i disabled:

 

Logs disabled:

 

 

 

 

Waiting for replies and some help

 

Best regards!



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Parents
  • 0

    Im having the exact same issue on a VM, version 17.5.5 MR-5

    SYSTEM
    2019-06-14 21:07:19
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:58:58
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:50:37
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:42:16
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:33:56
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:25:35
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:17:14
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
               

    the device is randomly rebooting itself.

    Should I just attempt to resize the swap partition? It looks to be only 1G

    SFVH_SO01_SFOS 17.5.5 MR-5# cat /proc/swaps
    Filename                                Type            Size    Used    Priority
    /dev/swap                               partition       1048572 15384   -1

Reply
  • 0

    Im having the exact same issue on a VM, version 17.5.5 MR-5

    SYSTEM
    2019-06-14 21:07:19
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:58:58
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:50:37
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:42:16
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:33:56
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:25:35
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
    SYSTEM
    2019-06-14 20:17:14
    Appliance
    		    
    SWAP memory Usage reached 99% exceeding the threshold of 95%
    17809
               

    the device is randomly rebooting itself.

    Should I just attempt to resize the swap partition? It looks to be only 1G

    SFVH_SO01_SFOS 17.5.5 MR-5# cat /proc/swaps
    Filename                                Type            Size    Used    Priority
    /dev/swap                               partition       1048572 15384   -1

Children
  • 0 in reply to rob m

    I was wondering the same thing. I checked my XG swap and it is 2.25gb non a 6gb system.

    The swap size is a function of the disk overall capacity, so you would need to re-install the XG onto your VM with a larger assigned disk.

    Ian

    Looking at the original post TOP report, his machine could do with additional memory. has 4gb and uses about 3.9gb.