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Sophos XG HA Active-Active mode vMware Primary IP not working

Tippmann

Hello,

 

I managed to setup my firewalls in Active-Active mode but the primary ip doesn't respond to either ping or https. I can only connect to the auxiliary FW using the secondary IP but it is on read-only mode.

 

Environment details.

vMware ESXI 6.7

Cisco L3 router 37xx

Sophos XG 17.5 GA

 

Thanks in advance.



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  • Hello,

    Dummy stuff first. Are all ports with switches? Meaning port one must be on both XG on a switch and then connected to your lan switch. Port2 (probably wan) must be from both XG on a switch and then to the modem.

    Is the HA enabled? If you go to the console of the primary and enter "system ha show details" without quotes what do you get?

    Can you post your configuration of the HA?

  • in reply to Panagiotis Vakerlis

    Hello,

     

    Thank you for your reply. I am sorry for the late response.

     

    Each port group is on its own vlan. Since this is a VM i separated them into different vlans. Communication is not a problem between them or to the rest of the infrastructure. As far as HA please see below.

     

    So right after i enable HA i completely lose connection with the primary FW. 

     

    Thanks in advance.

  • in reply to Tippmann

    I am having the same problem here. From the console I can ping the IP of the primary but not from the network. Also I cant ping the other devices IP. I can only get to the auxiliary IP from the same network these are all on.

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