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Discussions Service SSOD stopped in Sophos XG17.5.1

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Service SSOD stopped in Sophos XG17.5.1

Björn Ebner over 6 years ago

I noticed that the service "ssod" gets stopped after the Sophos XG 17.5 MR1 is running for a while.

I didn't notice that before updating to 17.5 MR1 and it didn't happen with 17.5 GA.

Anyone also experiencing this?

This Sophos XG is managed by Sophos Central.

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0 Aditya Patel over 6 years ago

Hello Bjoern,

There was an issue on 17.5 GA and was fixed in 17.5 MR-1, there is a an ongoing issue when the device is in HA and the fix is scheduled on MR-3.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Jelle over 6 years ago in reply to Aditya Patel

Hello Aditya Patel,

does this mean that I should not install 17.5.1 when HA is active?

Regards, Jelle

Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

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0 Björn Ebner over 6 years ago in reply to Jelle

The issue with HA is only affecting Sophos XG Management through Sophos Central.
This issue is also present in Sophos XG 17.5 GA.

The problem is, that with this issue a Sophos XG 17.5 GA or 17.5 MR-1 can't be managed through Sophos Central.
It isn't affecting anything else in HA Setup.
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0 Björn Ebner over 6 years ago in reply to Jelle

The issue with HA is only affecting Sophos XG Management through Sophos Central.
This issue is also present in Sophos XG 17.5 GA.

The problem is, that with this issue a Sophos XG 17.5 GA or 17.5 MR-1 can't be managed through Sophos Central.
It isn't affecting anything else in HA Setup.
Cancel
Vote Up 0 Vote Down

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