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XG: Guest user authenticate but cant connect to ssl vpn

cengor

Hi guys,

we are using and our AD users can log in to the user portal, download the config file and connect to VPN without an issue. Now we want to use the Guest users option to be able to give VPN gateway access for a certain amount of days. User group and SSL VPN group is ready, also a firewall rule which is working for other users already.

I will be so glad if you guys can help. Below I am attaching some screenshots from my configs;

On the client log, it gives below error repetadly;

Fri Jan 25 15:22:08 2019 MANAGEMENT: >STATE:1548253398,GET_CONFIG,,,,,,
Fri Jan 25 15:22:08 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:13 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:18 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:23 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:28 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:33 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:38 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:44 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:49 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:54 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:22:59 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:23:04 2019 SENT CONTROL [SophosApplianceCertificate_C23076VKFHCJB42]: 'PUSH_REQUEST' (status=1)
Fri Jan 25 15:23:09 2019 No reply from server after sending 12 push requests

This certificate works with non guest users btw.

Thanks a lot for your help!

Cenk



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