Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Install hangs

Hi,

I've just tried installing the XG onto a Dell 990 OptiPlex PC - the install hangs but says that it's 100% complete - doesn't reboot just sits there with no information on screen.

So I thought that I would try to boot the system - but when it started booting all I got was two letters "CY" on screen and nothing else.

Any ideas?

Cheers

Tim



This thread was automatically locked due to age.
Parents Reply
  • HI

    I have exactly the same issue the boot stops at firmware loader and I need to select option 1 , 15_01_0407 to continue. Sometimes I need several tries before it even finds the firmware I have selected.

    My Hardware is an Intel D2500CC motherboard (atom dual core) with 4GB ram & a Samung 850evo SSD.

    I have reloaded following the instructions several times even erasing the SSD between tires.

    I also tired the the old Sophos UTM software which actually boots just fine, however It's not suitable as I have too many devices ( my home virtaul machine learning setup)

    I'm pretty much about to give up on this software. Very frustating as it looks well worth trying.

    Any ideas?

Children
No Data