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Backup Mode: Email doesn't seem to work

Anyone been able to get emailed backups to work? attempted to configure tonight and keep getting "Backup could not be sent due to incorrect server configuration".

Confirmed my SMTP settings are correct and my test emails are being sent

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0 Emile Belcourt over 9 years ago

What SMTP server are you using, an internal one?
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0 JoseCasanova over 9 years ago in reply to Emile Belcourt

that's correct, over an IPsec VPN. The weird thing is that status email, like gateway up, does get send from the XG Fw
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0 Emile Belcourt over 9 years ago in reply to JoseCasanova

Huh, now that is weird, settings are exactly the same?

(I know, silly question)
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0 JoseCasanova over 9 years ago in reply to Emile Belcourt

I've only configure the mail server in one place. System > Administration > Notification. Is there other page where I must configure mail server for send Backups via email?
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0 JoseCasanova over 9 years ago in reply to Emile Belcourt

I've only configure the mail server in one place. System > Administration > Notification. Is there other page where I must configure mail server for send Backups via email?
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0 Emile Belcourt over 9 years ago in reply to JoseCasanova

Hurm, I was getting confused for a minute with another system. It looks like it should use the same mail configuration from what I can see in my previous XG emails (just moved to Office 365 and now notifications are broken). But maybe it's not actually committing the login procedure for your email configuration.

@Azron, are you using credentials for your notification emails or as a Direct Send?
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